What is the primary duty of confidentiality in a brokerage relationship?

The primary duty of confidentiality in a brokerage relationship is to maintain harmful information received confidential. This means that a real estate agent or broker is obligated to keep sensitive information about their clients or the transaction private, as sharing such information could potentially harm the client's interests or position in the negotiation process. This obligation extends to various types of information, including financial details and personal circumstances that could influence the transaction. By preserving this confidentiality, agents build trust with their clients and ensure that they act in their best interests.

In contrast, options that involve disclosing terms or offers do not align with the duty of confidentiality. The requirement to limit communication would also conflict with an agent's duty to facilitate clear and open lines of communication with their client. Thus, maintaining confidentiality is fundamental in protecting the interests and privacy of clients within a brokerage relationship.